Hotel Policy

Arrival & Check-In

At Dayton Vitality Hotel, we combine personalized service with seamless self-check-in and room access technology to enhance your stay.

Smart Technology 

• Self-check-in is completed through your smartphone, and your room key is securely stored in your Apple Wallet or Google Wallet. 

• By booking, you consent to receive SMS updates related to your stay. Text “HELP” for support or “STOP” to opt out. 

• In-room landline phones are not provided; please use your personal device for all communication. 

• In case of emergency, dial 911 and notify our team at (937) 705-0100. 

 Guest Experience & Self Check-In 

• Room key is delivered digitally on the day of arrival upon completion of online check-in. 

• Check-in kiosks are available on-site and can print a physical keycard upon request. 

• 24/7 guest experience support is available, both in-person and at (937) 705-0100. 

 Check-In & Check-Out Times 

• Check-In: 4:00 PM 

• Check-Out: 11:00 AM 

 Early Check-In & Late Check-Out 

• Early Check-In from 1:00 PM: $20 fee 

• Late Check-Out until 1:00 PM: $20 fee 

• Purchase through your check-in link or by texting Guest Experience at (937) 705-0100

• Super Early Check-In from 9:00 AM to 1:00 PM is available based on availability for a $40 fee. This can be requested by phone, text, or in person at the property. 

 Self Check-In / Check-Out Details 

• Secure online check-in link is sent 48 hours before arrival. 

• Government-issued ID, credit card, and $100 security deposit required. 

• Room access is granted via QR code sent to your phone. 

• Same-day bookings after 4 PM require immediate online check-in. 

• To check out, scan the QR code on your door or text (937) 705-0100 with “Checking Out.”
   

Parking 

• Guest parking is available at the Dayton Convention Center, located across the intersection of 5th and Jefferson Street. 

• Purchase parking through your online check-in link.  

• Once purchased, you’ll receive a QR code valid for in/out privileges during your stay. 

• Printed QR code parking pass is available upon request. 

• Public EV charging stations available on 4th Street between Main and Jefferson

• Unauthorized vehicles will be towed 

 

Room & Guest Policies

Age Policy 

• Guests must be at least 21 years old to reserve and check in. 

 Room Occupancy 

• Deluxe Standard King & Single Queen: Up to 2 guests 

• Deluxe King & Deluxe King Accessible: Up to 3 guests 

• Deluxe Suite Ju Suite and Deluxe Double Queen: Up to 4 guests 

• Children 12 and under stay free (within occupancy limits) 

• Extra adults incur a nightly fee 

• Violation of occupancy limits may result in additional charges or cancellation 

 Maximum Length of Stay 

• Guests may not stay on the premises for more than 25 consecutive days 

• Dayton Vitality Hotel does not offer long-term accommodations. 

 Pet Policy & Service Animals 

• Dogs only: $75 per stay for up to 2 dogs (max 50 lbs) 

• Undeclared pets incur a $75 pet fee + $250 cleaning fee 

• Pets must be leashed/in carrier in public areas and never left unattended 

• Pet-related damages may result in forfeiture of deposit and/or reservation cancellation 

• Certified ADA service animals are welcome at no charge 

 Food Delivery 

• Guests may use delivery services 

• Drivers must be met in the lobby (not permitted on guest floors) 

 Package Deliveries 

• Must be addressed to reservation holder and delivered during stay dates 

• Unclaimed packages post-checkout will be returned to sender 

• Hotel not responsible for lost or mishandled packages
   

Financial Policies

Payment & Cancellation Policy 

• Flexible Rate (Refundable):
  First night charged at booking; remainder 24 hrs before check-in. Cancel/change up to 24 hrs before check-in.
   

• Direct Booking Offer (Non-Refundable – 15% Off):
  Full charge within 24 hrs of booking. No changes/refunds.
   

• Last-Minute Bookings:
  Non-refundable if booked within 24 hrs of check-in.
   

• No-Shows:
  At 11 AM the day after arrival, reservations that are No-shows without prior communication are canceled without refund.
   

• Cancellation Requests:
  Must be submitted in writing via email (info@daytonvitalityhotel.com) or text to (937) 705-0100. 

 Taxes & Fees 

• Ohio Sales Tax: 7.5% 

• Dayton Occupancy Tax: 9% 

 Security Deposit 

• $100/stay hold collected at online check-in 

• Released post-checkout (1–3 business days) 

• Forfeiture may result from: 

• Noise complaints 

• Smoking violations 

• Exceeding occupancy 

• Property/linen damage 

• Missing items 

• Unauthorized filming 

• Other hotel policy violations 

 

Hotel Amenities & Services

Housekeeping 

• Daily Refresh Upon Request: Room tidying, replenishing toiletries, emptying trash, bed made with existing linens, and towel replacement (if towels are left on the floor).
• Full Cleaning Upon Request (every third day): Full room service, bed linen change, bathroom deep-clean, dusting, and vacuuming.
• Requesting Housekeeping: Place the “Please Clean Up” sign on your door, or text the Guest Experience team at (937) 705-0100 with your room number and preferred time. 

 Breakfast 

• Complimentary continental breakfast: 6:30 AM – 10:30 AM available on Level 1 

 Pool Rules 

• Temporarily Closed for Maintenance 

• Access is limited to registered hotel guests only 

• Pool Hours (when open): 8:00 AM – 8:00 PM 

• No outside food/glassware, no pets, no horseplay 

• Children must be supervised 

 Fitness Center 

• Open 24/7 for registered guests 

 

Property Rules & Conduct

 

Quiet Hours 

• Quiet Hours are observed from 10:00 PM to 8:00 AM property-wide to ensure a restful environment for all guests.
   

Smoking Policy 

• No smoking of any kind in rooms or indoor common areas 

• Cigarette smoking allowed only in designated outdoor areas 

• Violations result in $250 cleaning fee + deposit forfeiture 

Gun-Free Property 

• Dayton Vitality Hotel is a gun-free property 

• Guests are not permitted to carry firearms anywhere on hotel premises, including guest rooms and public areas. 

• Please note: Armed security personnel may be present on-site for the safety of guests and staff. 

 Photography 

• Professional/commercial photography requires written approval 

• Unauthorized photography is prohibited 

 Guest Responsibility 

• Hotel is not responsible for lost/stolen items due to guest negligence 

• Guests are responsible for any damages 

• Guests must behave respectfully and follow all hotel policies